Tuitel Smart Logistics Privacy Statement

Tuitel Smart Logistics Privacy Statement

Tuitel Smart Logistics, located in Almere, is responsible for the processing of personal data as described in this privacy statement.

Personal data that we process

Tuitel Smart Logistics processes your personal data because you use our services and/or because you provide these to us yourself. Below you will find an overview of the personal data that we (possibly) process:

• General: first and last name, company name and address details.
• Contact: telephone number and e-mail address.
• Digital: IP address and data about your activities on our website.
• Other: personal data that you actively provide (for example in correspondence or by telephone).

2. For what purpose and on what basis we process data

We process your personal data for the following clear purposes:

• Services: to correctly carry out our logistics services and transports and to inform you of their status.
• Contact: to be able to call or email you if this is necessary to carry out our services.
• Legal obligation: if we are legally obliged to do so, such as data we need for the tax authorities or customs activities.
• Optimization: analysing your behaviour on the website in order to improve our digital platforms.

3. How long we store personal data

Tuitel Smart Logistics does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods:

• Customer data (contractual): up to 7 years after termination of the agreement (in accordance with the legal fiscal retention obligation).
• Contact form / requests: a maximum of 6 months if no definitive agreement is reached.

4. Sharing personal data with third parties

We do not sell your data to third parties. We only share your data if this is necessary for the execution of our agreement with you (for example, with sub-carriers or IT partners) or to comply with a legal obligation.

We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality.

5. Cookies or similar technologies

Tuitel Smart Logistics uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone on your first visit to this website.

• We use cookies with a purely technical functionality so that the website works properly.
• We also use analytical cookies (such as Google Analytics) to measure website traffic completely anonymously.
• You can opt out of cookies by setting your internet browser so that it no longer stores cookies.

6. Accessing, correcting or deleting data

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by Tuitel Smart Logistics.

You can send a request for access, correction, deletion, or data portability to info@tuitelsmartlogistics.nl.

7. How we protect personal data

Tuitel Smart Logistics takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Our website uses a reliable SSL certificate (recognizable by the lock icon in the address bar).

If you have the impression that your data is not properly secured or if there are indications of misuse, please contact us immediately via info@tuitelsmartlogistics.nl.